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Defining your Niche: The key to standing out in the crowd, branding your business, and avoiding burnout

1/29/2019

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By Sybil Cummin, MA, LPC
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Unique Apple
If you have had an agency job, you rarely get to pick the clients you see and there is typically a huge range of presenting problems and clients that you work with.  This is great training and allows you to work with a huge range of clients, building your skills and confidence.  It seems like having this diversity of skills and experience will be a significant advantage when starting a private practice -- you could see almost anybody.  Do you really need to have a niche?  Isn’t it an advantage to be able to take on anyone in your practice? While it is helpful to have confidence in what you do and your abilities to work with a diverse population, there are some disadvantages to opening a practice that sees everybody. 

The Disadvantages to Seeing Everybody and their Mom

1. Possible Burnout

First, it is important that you truly enjoy what you do.  While I am trained in working with many different people, I do not enjoy working with specific people.  Just because you are good at something and well-trained doesn’t mean you should be doing it.  One of the main reasons therapists leave agencies or leave the field altogether is due to burnout.  This can be for many reasons, but one is not enjoying the people you are working with.  In your own practice, you get to choose who comes into your office and who gets referred out.

Solution: Avoid burnout by following your passion.

2.  Getting Lost in the Crowd.

Second, if you see everyone for everything, how will you stand out from other therapists in the crowd?This is especially important if you are in a saturated market.  If someone is looking for counseling for grief and loss, they are more likely to feel confident with someone who specializes in grief and loss counseling rather than someone who does it all.  They do not need someone who does it all, they need someone specific to grief and loss.

Solution: Define your niche to attract clients seeking your specialty.
 
3.  Difficulty Branding your Private Practice

This leads me to my next point.  If you are the jack of all trades, how will you market yourself?  When you are introducing yourself to other professionals, will you be able to have a succinct introduction that people will remember?  Will they remember that you have a specific passion for something?  No, most likely they will not.  When I am networking with therapists new to the field (and sometimes not new to the field), I get the feel of desperation when they tell me that they work with everything.  This is not the feeling you want to give your fellow colleagues.  Who will your website cater to?  In what search categories will your business show up?  Many people will search specifically for what they are looking for; “counseling for anxiety” in whatever city they live.   

Solution: Defining your specialty makes you and your practice memorable and marketable.
 
The Importance of Defining Your Ideal Client and Niche

Clearly, defining your niche can help eliminate the disadvantages listed above.  For me, the most important reason to identify your ideal client is so that you fill your practice with folks you are excited to work with.  If you love going to work each day (most days is probably more realistic), your energy and passion will show through to those you work with and colleagues you are around, which leads to great referrals.  You can also significantly decrease the probability of burnout. 
 
When you clearly define your ideal client and niche, you by default give yourself part of the blueprint for your marketing strategy.  When you know who this person is, you can then determine the questions they want answered, the verbiage for your website, who they come into contact with to start developing your referral sources, and the list goes on.  You will also have a way to talk about what you do and who you work with in a passionate way.  This passion and experience will show through when you are meeting other professionals in the field, which will help them remember you.  You will be able to stand out in the crowd.  You are not like every other therapist, you specialize in _______________ (you fill in the blank).  
 
It may seem limiting to set a specific specialty.  I can promise you that unless you want it to be, it will not.  Just because my website is one specific way, does not mean that these are the only calls I get.  There are ways to shift your niche and ask for other types of referrals when you want to change things up.  There are different ways to market who you work with.  For example, the majority of my adult clients are victims of domestic violence, which is hardly mentioned on my website at all.  This was done intentionally.  All of these clients come from direct referrals and relationships with people and agencies I have created within the community.  I have changed who I work with depending on the other things going on in my life.  It is also possible to define your niche with a specific modality of therapy.  The possibilities are endless.
 
If you can clearly define who you are passionate about working with, you will have an easier time building your marketing strategy, brand and your practice in general.  You will be more memorable to other professionals and will stand out in the crowd of other therapists.  When people search for what the are looking for, they are more likely to come work with you if you specialize in what they need.  And most importantly, you can be passionate about your work. 
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    Sybil Cummin, MA, LPC, ACS

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    ​Sybil is a certified expert on Marriage.com.

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